{"id":22599,"date":"2022-11-15T16:00:00","date_gmt":"2022-11-15T15:00:00","guid":{"rendered":"https:\/\/www.newsendip.com\/?p=22599"},"modified":"2024-07-18T15:55:46","modified_gmt":"2024-07-18T13:55:46","slug":"le-ministere-americain-des-transports-a-ordonne-a-six-compagnies-aeriennes-de-rembourser-622-millions-de-dollars-aux-passagers","status":"publish","type":"post","link":"https:\/\/www.newsendip.com\/fr\/le-ministere-americain-des-transports-a-ordonne-a-six-compagnies-aeriennes-de-rembourser-622-millions-de-dollars-aux-passagers\/","title":{"rendered":"Le minist\u00e8re am\u00e9ricain des transports a ordonn\u00e9 \u00e0 six compagnies a\u00e9riennes de rembourser 622 millions de dollars aux passagers"},"content":{"rendered":"

Le minist\u00e8re am\u00e9ricain des transports a ordonn\u00e9 \u00e0 cinq compagnies a\u00e9riennes \u00e9trang\u00e8res et une am\u00e9ricaine de rembourser 622 millions de dollars aux passagers dont les vols ont \u00e9t\u00e9 annul\u00e9s ou consid\u00e9rablement retard\u00e9s. Les compagnies a\u00e9riennes ont \u00e9galement re\u00e7u des amendes pour les retards de remboursement.
\n<\/strong><\/p>\n

\"Frontier
Frontier Airlines doit rembourser 222 millions de dollars aux passagers. Elle a aussi re\u00e7u une amende de 2,2 millions de dollars de la part du minist\u00e8re am\u00e9ricain des transports.<\/figcaption><\/figure>\n

Le minist\u00e8re am\u00e9ricain des transports a annonc\u00e9 le 14 novembre avoir \u00e9mis des mesures \u00e0 l\u2019encontre de cinq compagnies a\u00e9riennes \u00e9trang\u00e8res<\/a> et d\u2019une compagnie am\u00e9ricaine afin qu\u2019elles remboursent pour 622 millions de dollars (603 millions d\u2019euros) \u00e0 des centaines de milliers de passagers dont les vols ont \u00e9t\u00e9 annul\u00e9s ou consid\u00e9rablement retard\u00e9s.<\/p>\n

Selon le communiqu\u00e9 du minist\u00e8re<\/a>, \u00ab\u202fces amendes font partie du travail continu du minist\u00e8re pour s\u2019assurer que les Am\u00e9ricains re\u00e7oivent les remboursements qui leur sont dus par les compagnies a\u00e9riennes\u202f\u00bb<\/em>.<\/p>\n

Le minist\u00e8re des transports a re\u00e7u \u00ab\u202fune avalanche de plaintes de voyageurs a\u00e9riens\u202f\u00bb<\/em> depuis le d\u00e9but de la pand\u00e9mie de Covid-19<\/a> parce que les compagnies a\u00e9riennes n\u2019ont pas effectu\u00e9 les remboursements en temps voulu.<\/p>\n

\u00ab\u202fLorsqu\u2019un vol est annul\u00e9, les passagers qui demandent un remboursement doivent \u00eatre rembours\u00e9s rapidement. Chaque fois que ce n\u2019est pas le cas, nous agirons pour tenir les compagnies a\u00e9riennes responsables au nom des voyageurs am\u00e9ricains et faire en sorte que les passagers soient rembours\u00e9s\u202f\u00bb<\/em>, a d\u00e9clar\u00e9 le secr\u00e9taire am\u00e9ricain aux transports, Pete Buttigieg.<\/p>\n

En plus des 622 millions de dollars que les six compagnies a\u00e9riennes doivent rembourser, le d\u00e9partement a \u00e9galement ordonn\u00e9 7,25 millions de dollars d\u2019amendes civiles \u00e0 l\u2019encontre de ces compagnies pour les \u00ab\u202fretards extr\u00eames dans le remboursement\u202f\u00bb<\/em>. Cette ann\u00e9e, le bureau de la protection des consommateurs dans le secteur de l\u2019aviation du minist\u00e8re a d\u00e9sormais inflig\u00e9 8,1 millions de dollars d\u2019amendes civiles au total, soit le montant le plus \u00e9lev\u00e9 sur une ann\u00e9e.<\/p>\n

Les compagnies a\u00e9riennes sanctionn\u00e9es sont la compagnie am\u00e9ricaine \u00e0 tr\u00e8s bas co\u00fbts Frontier Airlines, Air India, TAP Portugal, Aeromexico, la colombienne Avianca et l\u2019isra\u00e9lienne El Al. Frontier a re\u00e7u l\u2019amende la plus importante avec de 2,2 millions de dollars de p\u00e9nalit\u00e9s et doit effectuer des remboursements \u00e0 hauteur de 222 millions de dollars (215 millions d\u2019euros). Air India doit rembourser 122 millions de dollars et a re\u00e7u une amende de 1,4 million de dollars, TAP Portugal<\/a> doit payer 127 millions de dollars de remboursements et a re\u00e7u une amende de 1,1 million de dollars.<\/p>\n

Avianca (77 millions de dollars de remboursement), El Al (62 millions de dollars), et Aeromexico (14 millions de dollars) ont eu des p\u00e9nalit\u00e9s inf\u00e9rieures \u00e0 1 million de dollars.<\/p>\n

Aux \u00c9tats-Unis, les compagnies a\u00e9riennes et les agents de voyage ont l\u2019obligation l\u00e9gale de rembourser les consommateurs si la compagnie a\u00e9rienne annule ou modifie de mani\u00e8re significative un vol interne, \u00e0 destination ou au d\u00e9part des \u00c9tats-Unis, si le passager ne souhaite pas accepter l\u2019alternative propos\u00e9e. Il est ill\u00e9gal pour une compagnie a\u00e9rienne de refuser les remboursements et de fournir des avoirs \u00e0 ces consommateurs \u00e0 la place.<\/p>\n

D\u00e9couvrez plus d\u2019actualit\u00e9s des \u00c9tats-Unis<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Le minist\u00e8re am\u00e9ricain des transports a ordonn\u00e9 \u00e0 cinq compagnies a\u00e9riennes \u00e9trang\u00e8res et une am\u00e9ricaine de rembourser 622 millions de dollars aux passagers dont les vols ont \u00e9t\u00e9 annul\u00e9s ou consid\u00e9rablement retard\u00e9s. Les compagnies a\u00e9riennes ont \u00e9galement re\u00e7u des amendes pour les retards de remboursement.<\/p>\n","protected":false},"author":1,"featured_media":22607,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[414],"tags":[440,417,446,485,419,453,421],"class_list":["post-22599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie","tag-colombie","tag-etats-unis","tag-inde","tag-israel-fr","tag-mexique","tag-portugal","tag-vieux"],"yoast_head":"\nLe minist\u00e8re am\u00e9ricain des transports a ordonn\u00e9 \u00e0 six compagnies a\u00e9riennes de rembourser 622 millions de dollars aux passagers<\/title>\n<meta name=\"description\" content=\"Le minist\u00e8re am\u00e9ricain des transports a ordonn\u00e9 \u00e0 cinq compagnies a\u00e9riennes \u00e9trang\u00e8res et une am\u00e9ricaine de rembourser 622 millions de dollars aux passagers dont les vols ont \u00e9t\u00e9 annul\u00e9s ou consid\u00e9rablement retard\u00e9s. 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